The issue has been fully resolved, and all delayed payments have now been resent for processing. No further action is required.
Posted Jan 30, 2025 - 09:08 EST
Monitoring
Our payments processing partner has identified an issue communicating with their banking partners and have implemented a fix. Partner payments are now being reprocessed, and future payments should work normally. We are continuing to monitor.
Posted Jan 30, 2025 - 08:41 EST
Update
Our payments processor continues to investigate the issue.
Posted Jan 29, 2025 - 16:32 EST
Update
We are continuing to work with our payments processor to investigate the issue.
Posted Jan 29, 2025 - 13:12 EST
Update
We are continuing to investigate this issue.
Posted Jan 29, 2025 - 10:55 EST
Investigating
Our team became aware of an issue delaying automated payouts and started investigating with our payments processor.
Posted Jan 29, 2025 - 10:44 EST
This incident affected: Vetster Payments for Partners.